WHEEL OF INDEPENDENCE™ ONLINE TOOL HELP & FAQS - Moor House Research & Training Institute

Help & FAQ

If you require support using THE WHEEL OF INDEPENDENCE^TM Online Tool, please check our FAQ’s below.

If this does not answer your query, email us at woiinfo@moorhouseschool.co.uk and we will reply to you as soon as we can.

What happens if I forget my password?

That’s ok, when you go to the login page, there is a prompt which asks you if you have forgotten your password. Follow the instructions to update your password.

How do I give a new staff member access to the WOI?

There are two levels of access for your school, “Administrator” level access and “User” level access. Only the school “Administrator” will be able to add “Users” for your school. Please contact them if you need to add new staff.

How do I add a new student?

The "Achieved Date" for a level isn't updating even though all the tasks have been completed?

The levels of skill areas have been structured in a hierarchical order to make sure students achieve all areas of the WOI. Whilst you can jump ahead, it is not possible to complete a level with an “Achieved date” until the previous level is complete. Please go back over the previous levels and check that all skill areas are achieved.

One of my students is not able to achieve a skill area, does that mean they cannot progress on the WOI?

Every skill area should be achievable through the use of different strategies and interventions. Please consult an Occupational Therapist for advice on appropriate strategies. Or contact woiinfo@moorhouseschool.co.uk to enquire about training.

5 skill areas within the WHEEL OF INDEPENDENCE™ framework have a ‘non-applicable’ option under the date box, as these may not apply to all young people.

It is the judgement of the professional or parent working with the young person to identify if any areas are not achievable or only partially achievable. Please use the comment box to record your reasoning.

Can I delete older comments on the reporting sheets?

No, all historical comments are collected and stored on the tool. If a student regresses in a skill area it is possible to remove the date achieved in order to show their current levels.

What is the archive student function?

When a student/client has left your organisation you can archive their information in the edit student tab. This means their information will be stored but will not be included in group reports unless you specifically select that in your filters.

Do archived students count toward the student profile number?

No, the archived students’ data remain on the tool for you to look at in case you need to report on historical data but they do not count towards your current student profile numbers and thus will not affect the amount you pay.

How is the tool secured?

The tool uses two factor authentication to ensure only the correct people can access it. This is done by a code being sent to the email address linked to the account. Whenever you use a new device you will be required to enter a code. Authentication will be required every 30 days, this will be requested automatically.

Who should I speak to if I need training or further support?

You should speak to your school administrator but if they can’t help, they can contact the support team here at Moor House Research & Training Institute, simply email woiinfo@moorhouseschool.co.uk.

How do I download my data?

There are several ways to download your data from the WOI online tool:

Individual Student Progress- To download the progress of a single student, click the download button located in the top-right corner of their individual graph.

You can also download an evidence report, which outlines the areas the student has achieved, along with any comments or photos that have been added.

All Data- Administrators can download an Excel spreadsheet containing all data stored by your organisation in the WOI online tool. This includes student names, overall scores, and scores in each of the eight WOI areas. You can then manipulate this data and create graphs to demonstrate overall progress. This feature is available on the front page under the “View Reports” section, and you can choose whether to include or exclude archived students.

How does the permissions function work?

Questions related to the Travel & Community Pass:

What is the specific journey pass?

This has been set up for students who need to learn a specific journey for practical, everyday purposes, such as travelling from home to school or college. It supports students to complete journeys that are learned by repetition, rather than focusing on developing a wider range of travel skills or applying them in new situations.

It is mainly intended for students who find it more difficult to learn the required skills. With appropriate safeguarding in place, such as a caregiver purchasing tickets in advance or meeting the student at their stop, students are supported to repeat a familiar and well-practised journey safely.

How do I use the problem-solving scenario assessment?

At the end of each travel level, there is a PDF containing a problem-solving scenario assessment. This document outlines some of the issues that may arise at each travel level. It is expected that these topics will be discussed with the student during their travel training practice sessions.

When a student is close to completing a travel level, they should sit with an adult and talk through the different scenarios. The aim is for the student to explain how they would respond to each situation and demonstrate their understanding.

This assessment is not scored. Instead, staff or parents decide whether the student has given appropriate responses and whether they are able to problem-solve effectively if issues arise while out in the community.

How is the Travel & Community pass costed?

The Travel & Community Pass is priced at £3 per student or young person. You should purchase a quantity equal to the number of profiles on your WOI license. For instance, if your license covers 20 profiles, you would need to buy 20 Travel & Community passes.